Try not! Do, or do not. there is no try. "Yoda"
Djam : CIO | DSI
860 € HT par jour
Disponibilité : Maintenant {[{ (freelance.date_available <= now() ? 'Maintenant' : freelance.date_available|date:'dd/MM/yyyy') }]} Maintenant préavis de {[{ freelance.preavis }]} mois {[{ freelance.availability }]}
Disponible en part-time: Oui

Profil mis à jour le : 02/02/2020

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Note Globale    

"You are unique, so as my solutions"

Lean Value follower, hybrid of Lean Six Sigma and Value Management. Today it’s these two methodologies that I propose to streamline your processes, costs and productivity.

I have experience in developing strategies, implementing them and evaluating them. My expertise extends from the evaluation of services, the segmentation of activities and their prioritization, through the search for partners, up to production.

I have accumulated, during my 17 years of career, several experiences of Service Delivery Manager and Quality Manager and a significant experience in 2018 of Contract Manager for NAVAL GROUP, ex-DCNS, leader in the naval defence industry and marine energies renewable.

This professional career allowed me to develop my skills in organization, management, cost optimization and management of industrial operations, while driving change management.

This is why, I allow myself to offer you all of my skills by presenting my candidacy in order to ensure the human and economic management of the site.

Djam

38 ans

Cergy-Pontoise

CIO | DSI Djam

Certification

 

2005 : Higher technician certificate IT Management

2007 : Certified MCP MS Win Server AD Infra

2012 : Training solutions ITIL/ITSM

2017 : Certified Lean Six Sigma Green Belt

2017 : Certified Human Resource Manager

2019 : Training ISACA COBIT 2019 Foundation

Expériences professionnelles

 

Auteuil Apprentices Foundation - Paris, France
TRANSITION MANAGER

Juin 2019 - Jan 2020

Part-Time

TRANSITION MANAGER

Driving change as part of the integration of the Service Centre within the IT Department

  • Assistance and consulting in project management
  • Version and configuration management
  • Capacity management and performance.
  • Treatment of obsolescence, management of infrastructure migrations.
  • Piloting the rise of environment versions or applications.
  • Animation of technical and functional steering committees.

TRAINER for Governance Information System - via ITESCIA - Part-Time

  • Development of a SIRH platform project

ANIMATOR for Professional Inclusion Workshop - Personal Branding for “La Sourcerie” - Part-Time


Naval Group - Brittany, France
CONTRACT MANAGER

Jan 2017 - Déc 2018

  • Rationalization of partnerships and contracts in the user service pole
  • Optimize cross-cutting processes and improve in-house contracts
  • Coordinating projects with the User Service Division, IT Purchasing Directorate and SIP, in order to optimize procedures, allowing for better processing of contracts.
  • Communicate and train all stakeholders in activities impacted by the processing of contracts including maintenance contracts.


France Television - Paris 15, Paris, France
TRANSITION MANAGER

Jan 2016 - Jan 2017

Making a transition on TMA renewal and updating ITIL processes

  • Project management assistance and advice
  • Change Management.
  • Version and configuration management
  • Capacity management and performance.

Mediametrie - Paris, France - Mumbai
INTERNATIONAL CUSTOMER SUPPORT MANAGER

Jan 2015 - Jan 2016

Accompanying the implementation of the national audience measure in India

Delivery manager service

  • Ensuring the delivery of software versions (fix, evolution)
  • Definition of perimeter based on recorded anomalies
  • Preparing the delivery package
  • Support Manager
  • Management of support teams
  • Management processing and monitoring of customer requests, from investigation to resolution
  • Customer Request Analysis
  • Making and maintaining KPIs

BNP PARIBAS CARDIFF
INFRASTRUCTURE - PDT MANAGER

Jan 2014 - Jan 2015

  • Supports the migration of user posts to Windows 7 and maintaining activity.


DeeWyy - Cergy, France
CIO | Transition Manager SI

Jan 2012 - aujourd'hui

As Chief information Officer, my mission is to define and implement IT policy in accordance with the general strategy of the company and its performance objectives. I must guarantee the continuity of the IT service provided to users and anticipate changes and their business impacts on the information system:

  • Development of IT strategy and policy
  • Implementation of IT policy and governance of the S.I.
  • Definition and monitoring of ISD budgets
  • Definition of outsourcing policy
  • Organization and management of the IT department
  • Organization management

Supporter Integration - SIS Services - Paris, France
ITSM PROJECT MANAGER

Jan 2011 - Déc 2013

  • Assisting companies in their IS management and optimization projects through ITIL best practices


Saint Gobain - Suresnes, France
INFRASTRUCTURE TRANSITION MANAGER

Jan 2010 - Jan 2011

  • Follow a project streamlining the server fleet - benchmarking for outsourcing


Mondadori - France
SYSTEM ADMIN TRANSITION MANAGER

Sep 2009 - Jan 2010

  • Maintaining operational infrastructure


Nolpa - Paris, France
IT DIRECTION / PRE-SALES ENGINEERING

Juin 2009 - Sep 2009

  • Assist private schools in Paris in their projects to manage and optimize their I&T


Axa Tech Tmc - La Défense, France
TECHNICAL PROJECT MANAGER

Jan 2009 - Juin 2009

  • Driving change in the reconciliation of 3 Supports entities - itsM solution training


Commerzbank - Paris, France
SUPPORT MANAGER

Jan 2008 - Jan 2009

  • Setting up intervention processes for trader and VIP profiles


Figaro Classifieds - Paris, France
ADJOINT SERVICE DESK MANAGER FRANCE

Jan 2006 - Jan 2008

  • User support, remote, server, VoIP, CEO...

Formation

 

     KNOWLEDGE OF IT PROJECT; Lean 6 Sigma, COBIT 5, COBIT 2019, PRINCE 2, V Cycle, Audit, processes ITIL & ITSM, Agile

2019     Training ISACA COBIT; Foundation

2017     Certified Human Resource Manager

2017     Certified Lean 6 - Sigma Green Belt

2012     Training solutions ITIL/ITSM

2007     Certified MCP MS Win Server AD Infra

2005     Higher technician certificate IT Management

Langues

 

English : Bon niveau

Français : Bilingue ou langue maternelle

Hindi : Bilingue ou langue maternelle

Urdu : Bilingue ou langue maternelle

Tamil : Moyen

Gujurati : Moyen